SHIPPING, WARRANTY & RETURNS
Shipping to and from Freeman Outdoor Gear is at the customer's expense and varies according to weight, size, shipping type and location.
All items will be shipped insured.
All Freeman Outdoor Gear products come with a Lifetime Warranty to original owner on materials, finish and craftsmanship. For the complete warranty, click here: http://www.freemanoutdoorgear.com/pages/lifetime-warranty
Freeman Outdoor Gear assumes no liability or responsibility for the mis-use, neglect or poor judgement of a owner / user of our products.
Freeman Outdoor Gear is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact us to receive instructions on returning your purchase. The following conditions apply:
Return must be initiated within 3 working days (Monday-Friday) of receipt of product by customer.
Shipping is non-refundable*
A $10.00 Restocking Fee applies (provided item is repacked according to factory standards & without wear)
Returns are accepted only on items with a minimum purchase price of $50.00.
Return shipping is the responsibility of the customer.
No re-sharpening, wear, or use can be apparent upon return to receive credit (must be in original factory condition and package)
Lifetime Warranty Claim / Returns are valid for original owner only. (Shipping costs will be reimbursed for valid claim).
Please contact us by phone or via email firstname.lastname@example.org to alert us to your return and the reason for your return. Please include a valid phone # and time to call.
We will either email or call you with return instructions.
Upon valid return receipt of goods to Freeman Outdoor Gear, we will inspect the item(s) and issue refund to C/C or check as applicable. Normal inspection and refund period is 3 days.
*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund